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SUPPORT

UPS Issues? We can help.

We’ve compiled a list of user manuals and troubleshooting documents to help solve every problem easily. And, if you can’t find the answers you need here, our expert team of account managers, engineers and technicians are just a click or phone call away.

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Product User Manuals can be found on individual product pages.

Troubleshooting Documents

APC support information

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Get In Touch

1533 Progress Way Suite 113 . Eldersburg, MD 21784 info@coasttec.com . 410-521-1000
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    • Back UPS Pro
    • Back UPS
    • XR Battery Packs
    • Smart-UPS
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    • Network Management Cards
  • Service
    • Advanced-Exchange
    • Repair and Return
    • Reconditioning Process
    • CoastTec Warranty
  • FLEET MANAGEMENT
    • Lifecycle of a UPS
    • Comprehensive Protection Plan
  • SUSTAINABILITY
    • R2 Certification
    • E-Waste
    • Corporate Responsibility
  • SUPPORT
    • Troubleshooting
    • Contact Our Support
  • ABOUT US
    • What We Do
    • Contact Us
    • News
CoastTec is the only APC-certified out-of-warranty service center for single-phase APC UPS and only R2V3 and RIOS certified company specializing in reuse and remanufacturing of APC UPS equipment.
R2 RIOS