What we do: The Reconditioning Process

On the surface, we provide companies and home offices with a green, budget-friendly solution to maintaining their UPS fleet.  Behind the scenes, we expertly recondition UPSes, often making them perform better then when they first came on the market.

Many people think that buying a new a battery for their unit extends its life and keeps their data protected. While installing a new battery will certainly make that pesky light turn off, the unit needs to be recalibrated. If it’s not, the battery will actually degrade the life of the unit. Plus, your unit is no longer under warranty, an you are out of luck when it fails.

Servicing your unit, on the other hand, costs just a little more then replacing the battery, and we do much, much more.  Our techs perform over thirty “checks” and reconfigurations to ensure each unit that leaves our warehouse is in peak condition, including:

• Replace the battery
• Reset the constants
• Correct calibration for charging circuit
• Reset voltage references (tells the unit when to go into battery mode)
• Reset power constant (tells the unit when it’s at “full load”)

As the only authorized service provider and APC’s only Certified Pre-Owned provider in the United States, we are the only company that has access to APC’s Engineering Change Orders. Therefore, when APC makes an important change to their units, we do too. Often, units leaving our shop work better then the original.  In fact, we recently teamed with APC to jointly offer a Comprehensive Protection Plan (CPP) under which we guarantee regular, timely service and emergency replacement for a customer’s entire fleet.